Issues with 2FA over SMS outside nordic countries

Incident Report for Jottacloud Public

Resolved

2FA SMS delivery should now be in operation for all countries. If you experience any issues, please contact our support.
Posted Apr 25, 2025 - 21:37 CEST

Identified

We currently experience issues with sending out 2FA SMS to countries outside of the Nordics. We are working to resolve the issue as fast as possible. Should you be affected and not be able to log in please try again later or reach out to our support for options. We apologize for the inconvenience.
Posted Apr 25, 2025 - 18:03 CEST
This incident affected: Authentication platform.