Authentication platform instability

Incident Report for Jottacloud Public

Resolved

This incident has been resolved.
Posted Mar 25, 2024 - 17:31 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 25, 2024 - 11:40 CET

Investigating

We are currently investigating this issue.
Posted Mar 25, 2024 - 11:05 CET

Update

It was discovered this morning that some users have been logged out overnight. The problem causing the logouts was rectified this morning around 0900 am
Posted Mar 24, 2024 - 12:23 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 24, 2024 - 02:28 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 24, 2024 - 01:31 CET

Investigating

Authentication platform instability. New logins may fail. We are currently investigating the issue.
Posted Mar 24, 2024 - 01:10 CET
This incident affected: Authentication platform.
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