Slow photo import

Incident Report for Jottacloud Public

Resolved

This incident has been resolved.
Posted Dec 15, 2021 - 12:05 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 14, 2021 - 17:10 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 14, 2021 - 11:28 CET

Investigating

Slow photo import: We are experiencing slow processing of photo import and thumb generation, we are investigating the issue
Posted Dec 14, 2021 - 11:17 CET
This incident affected: Websites, Desktop application, and API.